Mayflower Holidays provides a hassle-free travelling experience for its customers. You can choose different flights and hotels in one single transaction, add travel insurance, Wi-Fi or car rental as Add-Ons, and benefit from exclusive deals only available through us.

Yes. Our website uses industry-standard SSL encryption to protect your personal and payment data. Mayflower Holidays is a licensed travel agency regulated by the Ministry of Tourism, Arts and Culture Malaysia.

Members receive the latest promotions, deals and updates through email. Some deals are exclusive to registered members only. Promo codes are also available for further discounts.

Click 'Register' at the top of any page, fill in your details, and verify your email address. Registration is free and takes less than two minutes.

Please check that your email address is valid and that you have not already registered with the same email. If the problem persists, contact our support team at [email protected].

Click 'Forgot Password' on the login page. Enter your registered email and we will send you a password reset link within a few minutes.

Frequent traveller is a function created for those who often book holiday in Mayflower website. This automated filling is designed to speed up your booking process without need to key in your details repeatedly.

Traveller group is combining different travellers into one group. This automated filling is designed to speed up your booking process without need to key in your details repeatedly.

Step 1: Fill up your frequent traveller through here: https://book.mayflower.com.my/Tools/NewFrequentFlyer

Step 2: Add new frequent traveller by fill up the required fields

Step 3: Submit your frequent traveller details

Step 1: Fill up your frequent traveller through here: https://book.mayflower.com.my/Tools/NewFrequentFlyer

Step 2: Add new frequent traveller by fill up the required fields

Step 3: Submit your frequent traveller details

Step 4: After that click here: https://book.mayflower.com.my/Tools/TravellerGroup

Step 5: Add new traveller group by move frequent traveller list into selected frequent traveller

Step 6: Add group name to your selected frequent traveller

Step 7: Submit your group list and speed up your booking process

After select your preferred flight / hotel, you need to select frequent traveller under guest details. Information will be automated filling. You may view the following:

After select your preferred flight / hotel, you need to select traveller group under contact details. Information will be automated filling. You may view the following:

Yes, you can change or update your details by clicking “edit” button.

Yes, you are free to delete your details by clicking “delete” button.

An Activation Code is a unique code used to register as a Mayflower Holidays member and receive free Travel Credit as a new member welcome gift.

Travel Credit is a cash-equivalent credit added to your account that can be used to offset the cost of your next booking on the Mayflower website.

Log in to your account, go to 'My Profile', and select 'Travel Credit'. Your current balance and any expiry dates are shown there.

During checkout, select 'Use Travel Credit' under the payment section. The credit will be automatically deducted from your total.

A Promo Code is a unique alphanumeric code that provides a discount or special offer on eligible bookings made through the Mayflower website.

Enter your Promo Code in the designated field during checkout, then click 'Apply'. The discount will be calculated and shown before you confirm payment.

The updated price reflecting the discount will appear in your order summary before complete payment. If no change is shown, check that the code is valid and not expired.

An Add-On is an additional product that can be purchased together with your flight or hotel booking. Examples include travel insurance, Wi-Fi/data roaming, car rental, and event or theme park tickets.

No. Add-Ons are optional enhancements. You can proceed with a flight or hotel booking without selecting any Add-On.

Your booking is confirmed instantly upon successful payment. Mayflower Holidays will send a confirmation email with an attached PDF to your registered email address.

Booking failures can occur due to seat or room unavailability, a failed payment authorization, or a session timeout. Please try again or contact us if the issue persists.

We accept Visa, Mastercard, American Express, online banking (FPX), and Travel Wallet credit.

Yes. We recommend bringing a printed or digital copy of your booking confirmation and e-ticket when checking in at the airport or hotel.

Log in to your account and go to 'My Bookings'. You can download or re-send the confirmation email from there.

Email [email protected] with your booking reference number. Our customer support team will respond within one business day.

All prices are displayed and charged in Malaysian Ringgit (MYR) unless otherwise stated.

Travel Wallet is a stored-value balance available to Mayflower Holidays members after topping up cash into their account. It is not refundable and not exchangeable for cash.

Yes. Travel Wallet credits expire 12 months from the date of top-up unless otherwise stated at time of purchase.

Log in and go to 'My Wallet', then select 'Top Up'. You can top up using major credit cards, debit cards, or online banking.

No. Travel Wallet credits are tied to your personal account and cannot be transferred or shared.

Travel Wallet can be used for most products on the Mayflower website including flights, hotels, and tour packages. Some third-party Add-Ons may be excluded.

Yes. Go to 'My Wallet' in your account to view a full transaction history including top-ups, spend, and remaining balance.

Travel Wallet credits used in a booking are subject to the same cancellation policy as the booking itself. Please contact [email protected] as soon as possible if you made an error.