Step1: Filling in your preferred destination, pick up date, drop off date, and click on “Show Me!”

Step 2: Select your preferred type of car.

Step 3: Fill up your personal details

Step 4: Continue to make payment
Step 5: Once payment succeeded, a booking confirmation with Mayflower PDF itinerary will be sent to your email
Step 6: Use the Mayflower PDF itinerary for car collection.

Currently, car rental is not available for international destination and only available for certain domestic destination (Langkawi, Kuala Lumpur, Penang Bayan Lepas, Kota Kinabalu, Senai Johor Bahru).

Sedan, MPV, Mid-Sized Sedan, Compact Sedan and SUV.

You can filter by number of seater and vehicle name.

No, our website only allows booking 2 days in advance when you make a search.

You need to present Mayflower booking itinerary upon pick up the rental car.

Special Pick-up Instruction: The credit card used to book the reservation must be presented by the cardholder during pick-up. For more details, please contact the office using the information on the reservation confirmation received after booking

Mayflower Holidays welcome enquiry and aims to address it to customer’s satisfaction. Please make contact via the following channel:

General
i. E-mail: [email protected]
ii. Telephone: 1800 88 1688 (Monday to Friday 0830-1800 and Saturday 0830-1300)

Airport Counter (KUALA LUMPUR INTERNATIONAL AIRPORT)

i. E-mail: [email protected]

ii. Telephone: 03-8787 3850 , 03-8787 3851, 03-8787 3849

iii. Location: 15, Covered Car Park, Ground Floor, Block D Building, KLIA

Airport Counter (KUALA LUMPUR INTERNATIONAL AIRPORT 2)

i. E-mail: [email protected]

ii. Telephone: 03-8787 8401, 03-8787 2198

iii. Location: Lot1-06, Level1, Gateway @ KLIA2, Terminal KLIA2 International Airport, Jalan KLIA2, 6400 KLIA

You can choose to pick-up and drop-off at airport or Mayflower branch. Please click here for more details. However, you can request by call / email us to deliver, pick-up or return other than rental location and agree with additional charges.

Yes, the additional charges depending on locations. Please contact relevance Mayflower branches in advance for arrangement if you are dropping off at a different location.

Peninsular Malaysia: 8:30am to 6:00pm

East Malaysia: 8:00am to 5:00pm

When you request to deliver or collect the rental vehicle at a time which is beyond Mayflower Car Rental’s business hours, which is 8:30am to 6:00pm (Peninsular Malaysia) ; 8:00am to 5:00pm (East Malaysia), you are require to pay for additional RM50 (exclude 6% SST) per hour, maximum of RM100 (exclude 6% SST).

In the event that you make any amendments to your booking (including, but not limited to, cancellations, refunds and amendments), paid amount will be refunded into your member's account in the form of 'Travel Wallet'.

If you wish to cancel your car rental booking, you may request by sending an email regard the cancellation to our customer support email at [email protected] .

In the event that you make any amendments to your booking (including, but not limited to, cancellations, refunds and amendments), paid amount will be refunded into your member's account in the form of 'Travel Wallet'.

Mayflower Holidays Sdn. Bhd. reserves the absolute right to charge you an administration fee of not more than RM100 per person to cover the administration costs incurred by Mayflower Holidays Sdn Bhd should you insist to refund in cash form.

More policies here - Mayflower Cancellation Policy

Yes, paid amount will be refunded into your member’s account in the form of ‘Travel Wallet’. Please contact our customer service at 03-9232 1888 or email at [email protected].