CHUBB Travel Protection

1. You may purchase Chubb Travel Protection on http://www.mayflower.com.my when you are making your flight booking/s.
2. Once you have completed the booking, your Certificate of Insurance and Policy Wording will be sent to you via email shortly after purchasing Chubb Travel Protection.
3. If you have purchased via http://www.mayflower.com.my website you will automatically receive your Certificate of Insurance and Policy Wording shortly after confirming and making your payment. If you do not receive your certificate of insurance and policy wording, please contact
   
   Chubb Travel Insurance Customer Service
   Email : Travel.My@chubb.com
   Toll Free : 1 800 88 2846

• Flight Cancellation - Flight cancellation is effective upon the Issuance of the Certificate of Insurance and terminates when you commence your journey on the scheduled flight departure date.
• Other Coverage - Please refer to our Summary of Benefits to learn about the Chubb Travel Protection benefits and limits and a brief description of what is covered by each benefit.
• All passengers at the time of departure will be covered.
• It is important that you inform us of any change of contact and personal details to ensure all communications delivered to you in a timely manner.
• You can apply for this travel insurance provided you are above 18 years old at the date of purchasing your flight ticket. Children can also be insured provided that they are residing with you. For children who are above 23 years old, and is a full time student, they can be insured as your dependant.

Our Chubb Assistance team is ready to assist you. Please call +603 76283703 (24 hours) anytime night or day. Please click if you like to know more about Chubb Assistance.

Please contact our Chubb Assistance team at +603 76283703 (24 hours). They will be able to arrange for medical bills to be paid directly to the hospital. Please click the link if you like to know more about Chubb Assistance.

On how to make a claim, click here.

1. What are the major exclusions under this policy?
   – Wars, revolutions, military or usurped power
   – Willful or intentional acts, suicides;
   – Childbirths, abortions or pregnancy related conditions;
   – Any pre-existing conditions;
   – AIDS, HIV, venereal diseases;
   – Naval, Military or Air Force service, manual work.
2. We do not cover any pre-existing conditions i.e. any illnesses or injury for which you have reasonable knowledge of and includes:
   – Any condition for which a Physician was consulted or for which treatment or medication was prescribed prior to purchasing the Chubb Travel Protection; or
   – A condition, the manifestation or symptoms of which a reasonable person in the circumstances would be expected to be aware of prior to purchasing the Chubb Travel Protection.