Ticket(s) purchased through this promotion is non-refundable, non-exchangeable and non-transferable.
Any amendments required is subject to seat availability. Charges may be applied.
Any amendments request must be made at least TWO(2) Days prior to departure. Otherwise, the ticket shall be deemed as invalid and refund will only be made; where applicable.
In the event that no show of passenger is due to the sudden death (including but not limited to) of immediate families or the passenger himself/herself, refund is applicable with all the official documents provided.